Contact us
Please use the address that matches what you need — it reaches the right person faster.
Privacy & your data
privacy@thestoryveda.comAccess, correction, deletion, portability. Answered within 30 days.
Grievances
grievance@thestoryveda.comFormal complaints to our Grievance Officer. Acknowledged in 48 hours.
It helps enormously if you include the email address registered to your account, the child profile involved if relevant, and the name of the story.
Common questions
Is StoryVeda on iPhone?
Not yet — StoryVeda is on Android today, and the iOS version is coming soon. If you would like to be told the day it lands, email us and we will add you to the list.
A story will not play. What should I check?
First check the device is not on silent and the volume is up — audio-first apps catch everyone out at least once. If it still will not play, close and reopen the app so it can fetch the audio again. If one particular story is affected, use the flag button on it and tell us the title.
Can I use StoryVeda on more than one device?
Yes, on up to two devices at a time. This keeps accounts secure. Signing out of a device frees the slot immediately.
How many children can I add?
A separate profile for each child, each with their own name, age, interests, language and preferred voice. Stories, favourites and progress stay separate.
Which languages can we listen in?
English, Hindi, Hinglish, Tamil, Telugu, Bengali and Marathi — to read and to listen to. Change a child's language any time from their profile, and you can hear an existing story in another language without losing the original. More on languages.
How does the pronunciation of my child's name work?
There is an optional phonetic field on each child profile. Fill it in the way you actually say the name and the narrator uses that instead of guessing. It is worth the thirty seconds.
Can I record my own voice?
Yes — Profile → My Voices. We ask you to confirm the recording is yours before it can be used, it is only ever used for your own family's stories, and you can delete it at any time from the same screen.
Is there anything in the app my child could buy?
No. No advertising anywhere, nothing for a child to purchase inside a story, and no autoplay pulling them into the next one. Read our child safety page.
Report a story
Every story has a flag button. If anything reads as wrong, unsafe, culturally inaccurate or simply not right for your child's age, please use it — reports come to us directly and a person reviews them.
What happens to a report
We look at the story, correct or withdraw it where needed, and use the report to improve how future stories are generated. Reports are kept for two years and then anonymised.
Your subscription
StoryVeda is free to start: the full library plus three personalised stories every month. Paid plans are ₹499 per month or ₹3,999 per year.
Subscriptions are managed through Google Play, not inside StoryVeda. To cancel:
Google PlaySubscriptionsStoryVedaCancelCancelling stops the next charge; you keep access until the period you paid for ends. For refunds, see our refunds page.
Gifts and codes
Someone sent your child a gift? Redeem the code here — it takes about a minute and does not expire.
Want to send one to a grandchild, niece or nephew? Gift a bedtime. Gifts never auto-renew.
Delete your account
You can delete your StoryVeda account and everything in it at any time, from inside the app or by writing to us. Deletion is permanent.
Grievance Officer
As required under India's Information Technology Rules 2021 and the Digital Personal Data Protection Act 2023:
Our commitment
48 hours / 30 daysComplaints acknowledged within 48 hours and resolved within 30 days.